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subject: How Talking to the Insurance Adjuster Can Hurt You [print this page]


How Talking to the Insurance Adjuster Can Hurt You

How Talking to the Insurance Adjuster Can Hurt You

A good car accdient attorney will tell you that you shouldn't speak with an insurance adjuster. Despite this good advice, the adjuster is still going to call, a lot. Can you really just shut them out? Cooperation, to a point, is a good idea. You should accurately report your accident, but beware of giving a recorded statement. You do not want to give a recorded statement.The adjuster will try and be friendly with you by asking questions that may not relate to the accident. They do this to make you comfortable so that you might say something self deprecating to make the accident seem like your fault or to get you to say your injuries aren't so bad. This can be used against you later. So if some things are okay to say to an insurance adjuster, and some things aren't, where's the line? Where can you say "stop!", and how can you justify it? First you need to know about insurance adjusters and how they work. Insurance adjusters are not friends. You may remember the nice, caring, intelligent agent who sold you your policy and think the insurance company is nice. You won't be dealing with them. The adjuster's job is to "adjust" your claim. Think about what this really means: in a perfect world, the insurance you have is your safety net, it covers all life's emergencies. If the adjuster can construe that you're at fault or diminish your injuries, then they can "adjust" your claimpaying you less!Insurance adjusters have several tactics they use to accomplish their goals. The first is getting you to give a recorded statement, which can be used against you later. They also may use a tactic called "juggling.". What this means is that they will have several different adjusters talk to you so that they can avoid giving you straight answers. They divvy up responsibilities and when you have a question will refer you to one of the other agents, who will probably be conveniently unavailable at that time. How do you properly handle behavior like this? You can't avoid each other forever, otherwise your case will never be settled. The smartest thing for you to do is to tell them to talk to your attorney. When you tell them you've hired legal counsel they know you mean business. Having an experienced accident attorney on your side makes their job a whole lot harder.




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